A Case Study on S Company to Improve Customer Service from the Perspective of Service Innovation
碩士 === 大同大學 === 資訊經營學系(所) === 105 === Why the Information Services Industry in Taiwan cannot achieve to the world-class service level? This aim of this study is to find out the issues happening in the processes of the customer service. Taking Company S as an example, we find out the service issues b...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2017
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| Online Access: | http://ndltd.ncl.edu.tw/handle/4t23x7 |