A Study on the Relationship between Service Quality and Customer Satisfaction - A Case Study of Internet Banking of Hua Nan Commercial Bank
碩士 === 環球科技大學 === 中小企業經營策略管理研究所 === 105 === Finance service industry is a key pivot in modern economic system. The high service quality in finance is apparently consequent upon the strong competition in financing market day by day. However, internet is very popular nowadays even in financial institu...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2017
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| Online Access: | http://ndltd.ncl.edu.tw/handle/582ydk |