Study Cultural and Creative Restaurant Service Quality by IPGA Model in Taiwan.

碩士 === 中華大學 === 工業管理學系 === 106 === Based on PZB's SERVQUAL scale and the key factors of Cultural and Creative restaurant, this study aims to compile an evaluation scale and use IPGA model to collect the opinions and satisfaction of Cultural and Creative restaurant consumers on service quality i...

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Bibliographic Details
Main Authors: LIN,CHENG-HSUN, 林政勲
Other Authors: Liu, Kuang-Tai
Format: Others
Language:zh-TW
Published: 2018
Online Access:http://ndltd.ncl.edu.tw/handle/vh78z3