The Smart-Robot Service Quality Improvement and Innovation In ITRI

碩士 === 中華大學 === 科技管理學系 === 106 === A variety of internet applications and services are vividly striving in current era of computer network. The traditional customer service centers are mainly based on telephone services, which require a lot of manpower and high on personnel costs. As customer servic...

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Bibliographic Details
Main Authors: Chun-Yi Lee, 李軍義
Other Authors: Yi-Hsuan Lai
Format: Others
Language:zh-TW
Published: 2018
Online Access:http://ndltd.ncl.edu.tw/handle/smyguy