The Smart-Robot Service Quality Improvement and Innovation In ITRI
碩士 === 中華大學 === 科技管理學系 === 106 === A variety of internet applications and services are vividly striving in current era of computer network. The traditional customer service centers are mainly based on telephone services, which require a lot of manpower and high on personnel costs. As customer servic...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2018
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Online Access: | http://ndltd.ncl.edu.tw/handle/smyguy |