A Study of the Service Quality of M Taxi Company by Means of Kano Model
碩士 === 致理科技大學 === 企業管理系服務業經營管理碩士班(含碩士在職專班) === 106 === According to a governmental study conducted in 2006, when taking a taxi, 80.1% of the passengers in the Taipei area preferred a car which was newer or had a more attractive style and the highest percentage of passengers would choose a car belong...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2018
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| Online Access: | http://ndltd.ncl.edu.tw/handle/y63e7x |