The influences of depression to expectation and perception of service quality and loyalty in medical services

碩士 === 中山醫學大學 === 醫學資訊學系碩士班 === 106 === There have been many related researches on the service quality and customer loyalty in the service industry and the medical industry. The customer perception of response may be effected by the psychological status is a valuable problem. In this study, we explo...

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Bibliographic Details
Main Authors: Ching-Wei Chou, 周經緯
Other Authors: Ching-Hsiang Lai
Format: Others
Language:zh-TW
Published: 2018
Online Access:http://ndltd.ncl.edu.tw/handle/47282x