Understanding the Customer’s Continuance Intention toward Self-Service Store: An Integrated Model of Theory of Planned Behavior and Push-Pull-Mooring Theory
碩士 === 建國科技大學 === 服務與科技管理研究所 === 106 === The development of self-service technologies (SSTs) has significantly changed interactions between customers and enterprises. Similarly, traditional service is gradually being replaced. Self-service laundry, self-service refueling, self-service car washes, se...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2018
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| Online Access: | http://ndltd.ncl.edu.tw/handle/s53mr9 |