A Study of Service Quality, Customer Satisfaction, and Customer Loyalty of a Resource Recycling Company with a New Business Mode
碩士 === 逢甲大學 === 經營管理碩士在職學位學程 === 106 === The quality of the service will affect the "customer satisfaction", and the customer's satisfaction will also affect the "customer's loyalty". The loyal customer is just like the VVIP in the customer group, and it needs more effo...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2018
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| Online Access: | http://ndltd.ncl.edu.tw/handle/tzs649 |