Applying Importance-Performance Analysis to Evaluate Healthcare Service Quality and Develop Improvement Strategy - A Case Study of a Rehabilitation Clinic
碩士 === 輔仁大學 === 國際創業與經營管理學程碩士在職專班 === 106 === Due to the universality of Taiwan's national health insurance and the rise of consumer awareness, patients’ healthcare utilization habits have changed, which in turn resulted in the major industrial alternation and the comprehensive competition am...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2017
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| Online Access: | http://ndltd.ncl.edu.tw/handle/qbh66m |