Will emotional labor influence emotional exhaustion?
碩士 === 義守大學 === 管理碩博士班 === 106 === This study is to examine relationship between emotional labor and emotional exhaustion in service organizations. For the service-oriented industry, its survival will depend on how service encounters are managed. Emotion labor is management of emotion to build a pub...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | en_US |
| Published: |
2018
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| Online Access: | http://ndltd.ncl.edu.tw/handle/w5gvrr |