A Study of the Effect of Professional Literacy, Service Quality, Customers' Satisfaction on Customers' Loyality - A Case Study of Heshun Industrial Zone

碩士 === 崑山科技大學 === 企業管理研究所 === 106 === The purpose of this study is to investigate the influences of the professional literacy and service quality of leaders and management teams of non-government-owned industrial zone factory associations on customer satisfaction and customer loyalty in the region....

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Bibliographic Details
Main Authors: CHEN,WEN-HSIANG, 陳文祥
Other Authors: OU -YANG, HOU
Format: Others
Language:zh-TW
Published: 2018
Online Access:http://ndltd.ncl.edu.tw/handle/9ca82m