Analysis of the Influence of Service Quality on Customer Satisfaction and Loyalty - Taking Medicine and Biotechnology Company as an Example.
碩士 === 國立高雄應用科技大學 === 工業工程與管理系碩士在職專班 === 106 === In today's rising consumer awareness, companies are paying more and more attention to customer satisfaction. In order to survive in a highly competitive environment and maintain their competitive advantages, only providing consumers with quality...
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2018
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| Online Access: | http://ndltd.ncl.edu.tw/handle/28g3t2 |