A Study on Service Quality and Customer Satisfaction for the Changhwa Branch of Bank of Taiwan
碩士 === 明道大學 === 企業高階管理碩士班 === 106 === This study investigated the levels of service quality perception and satisfaction for customers of a branch of the Bank of Taiwan in Changhua city, differences of customers' perceptual service quality and satisfaction with their background variables, relati...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2018
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| Online Access: | http://ndltd.ncl.edu.tw/handle/h4mv82 |