Study on Service Quality and Customer Satisfaction in Financial Industry Based on PZB Model-Case study of Bank A
碩士 === 國立交通大學 === 管理學院管理科學學程 === 106 === The current financial industry has always playe a decisive rol e in the econ omic development of various countries. This is especially true in Taiwan’s economic development process. It not only synchronizes with the social development in Taiwan, but also prov...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2018
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| Online Access: | http://ndltd.ncl.edu.tw/handle/rftww6 |