Exploring the Relationships among Service Quality, Customer’s Satisfaction, Consumer Characteristic and Customer’s Loyalty--An Example of Hojahwan KTV
碩士 === 南華大學 === 企業管理學系管理科學碩博士班 === 106 === KTV's peer competition is very intense. KTV operators feel that consumers have more choices and consumers' preferences for KTV are different. Operators feel that consumers have different ways of consumption than before, and KTV's mode of op...
| Main Authors: | , |
|---|---|
| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2018
|
| Online Access: | http://ndltd.ncl.edu.tw/handle/2f9t6k |