Applying FMEA Techn in Improving Customer Satisfaction of Medical Services - A Case Study of R Pharmaceutical Company in Tainan.

碩士 === 國立屏東科技大學 === 高階經營管理碩士在職專班 === 106 === In the face of the current social changes and the continuous fall in health insurance drug prices, the medical services industry in Taiwan will face more and more competition and threats, including stagnation in the growth of the total population, continu...

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Bibliographic Details
Main Authors: Kang, Ya-Ping, 康雅萍
Other Authors: Lin, Yung-Shun
Format: Others
Language:zh-TW
Published: 2018
Online Access:http://ndltd.ncl.edu.tw/handle/47r7z4