Research of Customer Experience and Customer Loyalty of Fitness Club
碩士 === 國立中山大學 === 企業管理學系研究所 === 106 === The object of this study is to figure out the relationship between Customer Experience and Customer Loyalty. According to Customer Relationship Management theory, Relational Bonds, Relational Quality, Service Quality and Customer Satisfaction are also importan...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2018
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| Online Access: | http://ndltd.ncl.edu.tw/handle/rn8m89 |