Using Applicants’ Demographics and Personality Traits to Predict Work Performance and Retention - Analyses of the New Recruits of Bank A in 2013

碩士 === 國立臺灣大學 === 事業經營碩士在職學位學程 === 106 === In this study, a total of 1016 new employees of the case bank in 2013 were selected to observe their background information such as the work experience, education level, schooling type, schooling system, family status, curriculum vitae and military service...

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Bibliographic Details
Main Authors: Chih-Peng Chang, 張志鵬
Other Authors: 戚樹誠
Format: Others
Language:zh-TW
Published: 2018
Online Access:http://ndltd.ncl.edu.tw/handle/z5yke2
Description
Summary:碩士 === 國立臺灣大學 === 事業經營碩士在職學位學程 === 106 === In this study, a total of 1016 new employees of the case bank in 2013 were selected to observe their background information such as the work experience, education level, schooling type, schooling system, family status, curriculum vitae and military service status, and personality traits to expect their actual job performance and job retention. In addition, the researcher uses the job title as the moderating variable to explore whether the front and back office positions interact with the aforementioned factors. The research results are as follows: 1.The job applicant’s background, including the educational level, the schooling type, schooling system, family background (whether the job applicant is a family member of a superintendent in a company), curriculum vitae and biography, can be the positive indicator to predict the job applicant''s work performance, and the newly recruited personnel who have served in the management position in the military exhibit significantly better performance than those who have not. 2.The more the job applicant’s personality traits indicate a tendency to be approachable, cautious and responsible, the better the job applicant''s work performance tends to be. 3.The more work or academic experience the job applicant has, the less likely the job applicant will remain on the job in the future. 4.The more the job applicant’s personality traits indicate a tendency to be approachable, cautious and responsible, the more likely the job applicant will remain on the job in the future. The more the job applicant’s personality traits indicate a tendency to be creative or capable of leadership and management, the less likely the job applicant will remain on the job in the future. 5.Variables such as the educational level, the schooling type, and family background (whether the job applicant is a family member of a superintendent in a company) of the job applicant can be used to adjust the role and job title taken by the job applicant. And if the job applicant serves the back office positions, those variables can better predict the job applicant''s work performance. In addition, the more the job applicant’s personality traits indicate a tendency to be approachable, the better the job applicant''s work performance tends to be than expected if the job applicant serves the front office positions.