A Study of Customer Acceptance of Service Robots:Based on the Retail Industry
碩士 === 國立臺灣科技大學 === 管理研究所 === 106 === With the advent of Omni-Channel era, The role of offline store has changed from selling “product” to selling “shopping experience”, making “optimized customer experience” a target for offline retailers. In addition, in recent years, the rapid development of AI t...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2018
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| Online Access: | http://ndltd.ncl.edu.tw/handle/w3npek |