Research on Lean Service in J Automobile Department Store - From the Customer Point of View
碩士 === 國立高雄大學 === 亞太工商管理學系碩士班 === 106 === As times change, the car servicing industry has been transformed with the establishment of automotive departmental stores in response to market forces and consumer needs. Stiff competition and industry pressures meant that service quality has always been a k...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2018
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| Online Access: | http://ndltd.ncl.edu.tw/handle/km43hg |