A Study of Service Quality using IPA Analysis and Two-Dimensional Quality Model on three Taiwan High Speed Rail stations: Miaoli, Changhua and Yunlin
碩士 === 國立虎尾科技大學 === 工業管理系工業工程與管理碩士班 === 106 === Today’s society is an era of efficiency and service. Passengers’ demand for mass transportation speed and service has also become more diverse, attaching greater importance to passengers’ interchange, High Speed Rail (HSR) station environment, and serv...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2018
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| Online Access: | http://ndltd.ncl.edu.tw/handle/xt37ve |