A Study of the Relationship Among Service Innovation, Service Quality, Customer Satisfaction And Customer Loyalty – Taking Journey Kaffe as an Example
碩士 === 實踐大學 === 企業管理學系碩士在職專班 === 106 === Based on the report by Executive Yuan, coffee has changed the daily life for Taiwanese citizens. The impact grew more significant after 2004, statistics also indicate that Taiwanese drink over 2.85 billion cups of coffee per year, and the economic value of co...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2018
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Online Access: | http://ndltd.ncl.edu.tw/handle/ycwutg |