A Study on the Development of Service Quality and Customer Satisfaction of Taiwan''s Banking Industry by Content Analysis

碩士 === 樹德科技大學 === 經營管理研究所 === 106 === With the vagaries of the global financial situation, Taiwan has also been committed to various financial innovations in recent years, while the advent of the Financial 3.0 (Bank 3.0) has made it easier and more diverse for the banks to understand the needs of cu...

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Bibliographic Details
Main Authors: Po Hsien Huang, 黃柏憲
Other Authors: 孔方正
Format: Others
Language:zh-TW
Published: 2018
Online Access:http://ndltd.ncl.edu.tw/handle/btrrq3