Combining Kano Two-Dimensional Quality Model and PZB Model to Construct Service Quality Model for Mobile Payment

碩士 === 國立臺北科技大學 === 資訊與財金管理系 === 106 === In order to find out the service demand that mobile payment service has a greater impact on consumers, the industry can be used as a business strategy to enhance the appeal of the service. This paper examines the key quality attributes of mobile payment servi...

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Bibliographic Details
Main Authors: Mao,Hsin-Yuan, 毛新元
Other Authors: Lin,Shu-Ling
Format: Others
Language:zh-TW
Published: 2018
Online Access:http://ndltd.ncl.edu.tw/handle/bx7v58