Combining Kano Two-Dimensional Quality Model and PZB Model to Construct Service Quality Model for Mobile Payment
碩士 === 國立臺北科技大學 === 資訊與財金管理系 === 106 === In order to find out the service demand that mobile payment service has a greater impact on consumers, the industry can be used as a business strategy to enhance the appeal of the service. This paper examines the key quality attributes of mobile payment servi...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2018
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Online Access: | http://ndltd.ncl.edu.tw/handle/bx7v58 |