The Mediating Mechanisms of the relationship between Positive Affectivity and Service Quality
碩士 === 國立臺北科技大學 === 經營管理系碩士班 === 106 === In today’s increasingly competitive social environment, quality of service is fundamental to the service industry. However, there are few studies with respect to the relationship between managerial positive affectivity and service quality in the past. The pur...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2018
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| Online Access: | http://ndltd.ncl.edu.tw/handle/jczgyb |