The Influence of Corporate Image on Repurchase Intention : The Moderate of Alternatives Attractiveness, Service Recovery and Service Failure Severity.

碩士 === 淡江大學 === 會計學系碩士班 === 106 === In recent years, the service industry has experienced a period of rapid development. Considering the global market, competitive enterprises continue to seek outstanding service quality, customer perceived value, and image, in order to obtain customer loyalty. This...

Full description

Bibliographic Details
Main Authors: Hsin-Chih Tsai, 蔡欣芝
Other Authors: Yi-Hua Hsieh
Format: Others
Language:zh-TW
Published: 2018
Online Access:http://ndltd.ncl.edu.tw/handle/ka8pe2