Service Experience Quality, Customer Satisfaction and Customer Loyalty with Service Design: A Case Study of Convenience Store
碩士 === 大同大學 === 工業設計學系(所) === 106 === Convenience stores are an important place in the lives of modern people. Convenience stores give customers a good impression through innovative services to enhance their service experience quality, customer satisfaction and customer loyalty. In recent years, unm...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2018
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| Online Access: | http://ndltd.ncl.edu.tw/handle/n97864 |