Total Quality Management as an Actionable Tool in an Organization by using Roadmap and Roadmapping Self-assessment Approaches

碩士 === 元智大學 === 工業工程與管理學系 === 106 === Purpose Effective implementation of Total Quality Management (TQM) has had remarkable benefits for an organisation, but not all findings in the literature are optimistic, since TQM has been losing its attractiveness due to the lack of positive results. The purpo...

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Bibliographic Details
Main Authors: Kathya Belen Pinos Leon, 卡西亞
Other Authors: Chen Chi-Kuang
Format: Others
Language:en_US
Published: 2018
Online Access:http://ndltd.ncl.edu.tw/handle/y2tb58