The Study of Customer Service Quality and Satisfaction in Hsinchu Automobile Service Factory

碩士 === 中華大學 === 企業管理學系 === 107 === In recent years, under the environment of fierce competition in the automobile sales market, the profit source of automobile dealers has been greatly changed, and different business strategies must be considered in order to survive. Automobile after sales maintenan...

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Bibliographic Details
Main Authors: CHENG,HUANG-BING, 鄭晃彬
Other Authors: YEH, MING-LANG
Format: Others
Language:zh-TW
Published: 2019
Online Access:http://ndltd.ncl.edu.tw/handle/g9338n