The Relationships among Mobile Service Quality, Customer Satisfaction and Customer Loyalty– A Case study of Mobile Payment Customers

碩士 === 長榮大學 === 企業管理學系碩士班 === 107 === In Taiwan, social media and use of mobile devices is already quite mature, Market Intelligence & Consulting Institute report released on mobile payment market in 2017, we found that there are 80% of the general public will use mobile payment, and with the fi...

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Bibliographic Details
Main Authors: WU, CHUN-YI, 吳君儀
Other Authors: CHENG, SHENG-SHYR
Format: Others
Language:zh-TW
Published: 2019
Online Access:http://ndltd.ncl.edu.tw/handle/kpcz5c