A Study on the Use of IPA for Improving Bank Service Quality Performance - The Case of Bank C

碩士 === 朝陽科技大學 === 財務金融系 === 107 === The object of research in this study is based on the customers of Bank C which is with 104 years history in Taichung area. It is founded as a Credit Cooperation and reorganized to a Commercial Bank Co., Ltd. by Ministry of Finance’s approval in 1994. It continuous...

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Bibliographic Details
Main Authors: YU, CHIA PNG, 尤佳萍
Other Authors: CHIOU, KUO-CHING
Format: Others
Language:zh-TW
Published: 2019
Online Access:http://ndltd.ncl.edu.tw/handle/586u7w