A Study On Service Quality of SPA Chain Stores
碩士 === 義守大學 === 管理碩博士班 === 107 === The purpose of this study is to explore the service quality of a SPA Chain Store. The research method adopted for the study is in-depth interview. Five dimensions of service quality, tangibility, responsiveness, assurance, empathy, and reliability, were used as the...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2019
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| Online Access: | http://ndltd.ncl.edu.tw/handle/9caakq |