A Study of Service Quality and Satisfaction Appling PZB Model and Expectation Confirmation Theory - Taking "County and City Reserve Command in Southern Region" as an Example
碩士 === 崑山科技大學 === 企業管理研究所 === 107 === Recently, due to the social service to the "customer-oriented" type, and because of the financial difficulties of the government, the public's social status to the national army plummeted, resulting in a negative perception of the inefficiency of...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2019
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Online Access: | http://ndltd.ncl.edu.tw/handle/64mc9z |