The Impacts of Abusive Supervision and Customer Incivility on Turnover Intension：Emotional Labor as a Mediator
碩士 === 銘傳大學 === 企業管理學系碩士在職專班 === 107 === In the workplace, because of the need to interact with supervisors and customers, it is inevitable that emotional labor will be generated due to poor communication. In order to meet the business guidelines, employees often show specific emotions in their work...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2019
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| Online Access: | http://ndltd.ncl.edu.tw/handle/2sh43m |