A Study on the Relationship between Service Quality and Customer Satisfaction in Quang Ninh’s Tourism

碩士 === 美和科技大學 === 企業管理系經營管理碩士班 === 107 === The main purpose of this study is to test the level of factors of service quality and the impact of them on customer satisfaction in Quang Ninh’s tourism. The research method used in this study is quantitative method with multivariate statistical analysis s...

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Bibliographic Details
Main Authors: Nguyen Thi Minh Tam, 阮氏明心
Other Authors: Hwang, Chiou-Shu J
Format: Others
Language:en_US
Published: 2019
Online Access:http://ndltd.ncl.edu.tw/handle/74j5k7