A Research on Service Quality and Customer Satisfaction of Using Platnum Card at Vietnamese Commercial Bank- Vietcombank

碩士 === 美和科技大學 === 企業管理系經營管理碩士班 === 107 === Customer satisfaction provides a platform for organizations to increase the relationship with customers which enable to gain the long-term success. And this study investigates the current pattern of customer satisfaction in Bank of Vietnam. The study also a...

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Bibliographic Details
Main Authors: Nguyen Ba Thai Cuong, 阮伯太強
Other Authors: Chung, Shao - Hsi
Format: Others
Language:zh-TW
Published: 2019
Online Access:http://ndltd.ncl.edu.tw/handle/mvq8bv