An Empirical Study of Police Station Service Quality-The East District of Tainan City as an Example
碩士 === 國立成功大學 === 企業管理學系 === 107 === With PZB service quality model as theoretical basis, this study selects four relative important dimensions measuring service quality, which are reliability, assurance, empathy, and responsiveness. Of these four dimensions, the questions in each dimension are deve...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2019
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Online Access: | http://ndltd.ncl.edu.tw/handle/b2s9xj |