Applying QFD and Kanos Model to Explore the Satisfaction of Service Quality of Food Logistics Platform
碩士 === 國立高雄科技大學 === 工業工程與管理系 === 107 === With the change of customers’ lifestyle, the increasing proportion of eating out of busy modern people has made the online delivery service platform get unlimited business opportunities. This study mainly explores the service quality and satisfaction of food...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2019
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Online Access: | http://ndltd.ncl.edu.tw/handle/yvwjzd |