Applying QFD and Kanos Model to Explore the Satisfaction of Service Quality of Food Logistics Platform

碩士 === 國立高雄科技大學 === 工業工程與管理系 === 107 === With the change of customers’ lifestyle, the increasing proportion of eating out of busy modern people has made the online delivery service platform get unlimited business opportunities. This study mainly explores the service quality and satisfaction of food...

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Bibliographic Details
Main Authors: TENG, WEI-HAN, 鄧暐瀚
Other Authors: DAY, JEN-DER
Format: Others
Language:zh-TW
Published: 2019
Online Access:http://ndltd.ncl.edu.tw/handle/yvwjzd