The Influence of Abusive Supervision on Voice and Withdrawal Behavior: Emotional Exhaustion as a Mediator and Regulatory Focus as a Moderator
碩士 === 國立中山大學 === 人力資源管理研究所 === 107 === Employees are the most important asset of the enterprise, and the perception and behavior of employees are deeply influenced by the supervisor. Past research has also pointed out that supervisors play a key role in the performance and success of employees and...
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ndltd-TW-107NSYS50070482019-09-17T03:40:11Z http://ndltd.ncl.edu.tw/handle/bs4hj8 The Influence of Abusive Supervision on Voice and Withdrawal Behavior: Emotional Exhaustion as a Mediator and Regulatory Focus as a Moderator 不當督導對建言與退卻行為之影響研究-以情緒耗竭為中介變項及調節焦點為調節變項 Yu-Ping Sung 宋毓萍 碩士 國立中山大學 人力資源管理研究所 107 Employees are the most important asset of the enterprise, and the perception and behavior of employees are deeply influenced by the supervisor. Past research has also pointed out that supervisors play a key role in the performance and success of employees and organizations. Therefore, the purpose of this study is to explore the relationships among abusive supervision, emotional exhaustion, voice, and withdrawal behavior. The study was conducted by two stages questionnaire survey. 500 questionnaires were distributed and 362 collected questionnaires were valid. The valid return rate is 72.4%. Through statistical analysis, the results are as follows: 1.Abusive supervision has a significantly positive influence on emotional exhaustion. 2.Emotional exhaustion has a significantly negative influence on voice behavior. 3.Emotional exhaustion has a significantly positive influence on withdrawal behavior. 4.Emotional exhaustion has partially mediating effect between abusive supervision and voice behavior. 5.Emotional exhaustion has partially mediating effect between abusive supervision and withdrawal behavior. 6.Promotion focus has a moderating effect between abusive supervision and emotional exhaustion. 7.Prevention focus has no moderating effect between abusive supervision and emotional exhaustion. Based on the test of hypotheses of this study, the study provided some concrete suggestions to HRM practice and future study. Liang-Chih Huang Shyh-Jer Chen 黃良志 陳世哲 2019 學位論文 ; thesis 75 zh-TW |
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zh-TW |
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碩士 === 國立中山大學 === 人力資源管理研究所 === 107 === Employees are the most important asset of the enterprise, and the perception and behavior of employees are deeply influenced by the supervisor. Past research has also pointed out that supervisors play a key role in the performance and success of employees and organizations. Therefore, the purpose of this study is to explore the relationships among abusive supervision, emotional exhaustion, voice, and withdrawal behavior.
The study was conducted by two stages questionnaire survey. 500 questionnaires were distributed and 362 collected questionnaires were valid. The valid return rate is 72.4%.
Through statistical analysis, the results are as follows:
1.Abusive supervision has a significantly positive influence on emotional exhaustion.
2.Emotional exhaustion has a significantly negative influence on voice behavior.
3.Emotional exhaustion has a significantly positive influence on withdrawal behavior.
4.Emotional exhaustion has partially mediating effect between abusive supervision and voice behavior.
5.Emotional exhaustion has partially mediating effect between abusive supervision and withdrawal behavior.
6.Promotion focus has a moderating effect between abusive supervision and emotional exhaustion.
7.Prevention focus has no moderating effect between abusive supervision and emotional exhaustion.
Based on the test of hypotheses of this study, the study provided some concrete suggestions to HRM practice and future study.
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author2 |
Liang-Chih Huang |
author_facet |
Liang-Chih Huang Yu-Ping Sung 宋毓萍 |
author |
Yu-Ping Sung 宋毓萍 |
spellingShingle |
Yu-Ping Sung 宋毓萍 The Influence of Abusive Supervision on Voice and Withdrawal Behavior: Emotional Exhaustion as a Mediator and Regulatory Focus as a Moderator |
author_sort |
Yu-Ping Sung |
title |
The Influence of Abusive Supervision on Voice and Withdrawal Behavior: Emotional Exhaustion as a Mediator and Regulatory Focus as a Moderator |
title_short |
The Influence of Abusive Supervision on Voice and Withdrawal Behavior: Emotional Exhaustion as a Mediator and Regulatory Focus as a Moderator |
title_full |
The Influence of Abusive Supervision on Voice and Withdrawal Behavior: Emotional Exhaustion as a Mediator and Regulatory Focus as a Moderator |
title_fullStr |
The Influence of Abusive Supervision on Voice and Withdrawal Behavior: Emotional Exhaustion as a Mediator and Regulatory Focus as a Moderator |
title_full_unstemmed |
The Influence of Abusive Supervision on Voice and Withdrawal Behavior: Emotional Exhaustion as a Mediator and Regulatory Focus as a Moderator |
title_sort |
influence of abusive supervision on voice and withdrawal behavior: emotional exhaustion as a mediator and regulatory focus as a moderator |
publishDate |
2019 |
url |
http://ndltd.ncl.edu.tw/handle/bs4hj8 |
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