A Study on the Relationships among Emotional Labor, Emotional Exhaustion, and Withdrawal Behavior: Leader-member Exchange as a Moderator
碩士 === 國立中山大學 === 人力資源管理研究所 === 107 === Service industry has risen in recent year and customer awareness is increasing in Taiwan. Customers require service providers to provide high-quality services. The emotional expression of the service staff is more important in the service process. And the emot...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2019
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| Online Access: | http://ndltd.ncl.edu.tw/handle/hp3hyc |