CRM Implementation for Small and Medium Sized Businesses with 5R Marketing Model and Data Analysis — A Case of Company H

碩士 === 國立中山大學 === 企業管理學系研究所 === 107 === As the concept of customer relationship management (CRM) and data analysis knowledge become pervasive, more and more small and medium-sized businesses (SMEs) start to implement CRM software in recent years. However, they usually get stuck in groupthink and con...

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Bibliographic Details
Main Authors: Chun-Te Chou, 周俊德
Other Authors: Shao-Jung Wang
Format: Others
Language:zh-TW
Published: 2019
Online Access:http://ndltd.ncl.edu.tw/handle/5265p5