The Study of the Relationships among Service Quality, Relationship Quality, Customer Satisfaction and Customer Loyalty: Jasons Supermarket as an Example

碩士 === 臺北城市科技大學 === 電子商務研究所 === 107 === Owing to the economic growth in Taiwan in recent years, the increase in national incomes, and the increase in national purchasing power in Taiwan, the citizens' demand for high quality daily commodities and services provided by the supermarkets has increa...

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Bibliographic Details
Main Authors: LAI,JIAN-WEI, 賴建維
Other Authors: CHAO,YEN-TING
Format: Others
Language:zh-TW
Published: 2019
Online Access:http://ndltd.ncl.edu.tw/handle/f4r5kg