The Influence of Airline Service Convenience on Customer Satisfaction
碩士 === 國立臺灣海洋大學 === 航運管理學系 === 107 === Service convenience is an important topic of service research. Service convenience refers to consumers’ perceived time and effort expenditures related to buying or using a service. Past research focused on service convenience in the retail and online-shopping s...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2019
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| Online Access: | http://ndltd.ncl.edu.tw/handle/ghcke3 |