Coping with Interpersonal Stress in Chinese Organizations

• Main Authors: Li-Yeu Yu, 游立宇
• Other Authors: 吳宗祐
• Format: Others
• Language: zh-TW
• Published: 2018
• Online Access: http://ndltd.ncl.edu.tw/handle/atz7a3

碩士 === 國立臺灣大學 === 心理學研究所 === 107 === Previous research has shown that there are context-specific interpersonal stressors in Chinese organizations, which are negatively related to employee health. However, the issue regarding how Chinese workers cope with these interpersonal stressors is still unclear, warrenting further clarification. Thus, I conduct three studies to clarify this issue. Study 1 adopts an inductive approach (N = 184) to explore the content of interpersonal stress coping in Chinese organizations and develop a new survey measure for Chinese interpersonal stress coping. Study 2 uses confirmatory factor analysis (N = 237) to examine construct validity. Study 3 draws on transactional process model and explores the relationships between interpersonal stress coping and its antecedents and outcome with multilevel model (N = 170). Results suggest that Chinese workers showed specific coping strategies in interpersonal context, which differs from previous research findings. I propose a two-dimension model to explain these coping behaviors. Moreover, the results also show that relative power appraisal and relationship quality appraisal in event-level and harmony motives in individual-level were related to different ways of interpersonal stress coping. Overall, this study explores the content of interpersonal stress coping in Chinese organizations. I discuss the research findings, managerial implicaitons, limitations and directions for future research in the end.