Goal congruence and its effect on service outcomes: the mediating role of value-in-use.
碩士 === 國立臺灣科技大學 === 企業管理系 === 107 === This study provides an extensive view of goal congruence on organizational socialization through value-in-use to fulfill the expectation of goals that imply values emerged from customers to cause customer satisfaction and loyalty. Goal congruence motivates custo...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | en_US |
| Published: |
2019
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| Online Access: | http://ndltd.ncl.edu.tw/handle/f58895 |