A Study of the Relationship Among Innovative Service, Service Quality, Customer Satisfaction and Customer Behavioral Intention - Taking Journey Kaffe as an Example

碩士 === 實踐大學 === 企業管理學系碩士在職專班 === 107 === The main focus of the study is aiming to explore the traditional facets within the coffee shop industry today under the market-saturated status quo, which have existed for a long period of time and have also been frequently analyzed in the past such as firms’...

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Bibliographic Details
Main Authors: CHEN, CHIEN-LIN, 陳建霖
Other Authors: LU, HONG-YUN
Format: Others
Language:zh-TW
Published: 2019
Online Access:http://ndltd.ncl.edu.tw/handle/x527x5