Research on Chain Coffee Shop Employees' Job Satisfaction and Organizational Commitment : Effects of Emotional Labor
碩士 === 南臺科技大學 === 休閒事業管理系 === 107 === For service industry which is focused on customer orientation, the staff are the main providers of services, and they are also the first line personnel who directly contact with the customers. The expressions, attitudes and emotions of service personnel can make...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2019
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| Online Access: | http://ndltd.ncl.edu.tw/handle/8485u4 |