Intercultural communication at work: Puerto Rican and Anglo communicative patterns in a service organization
What are the differences in communicative patterns of Puerto Rican and Anglo, staff who work together in a service organization? This study examines this question through an ethnography of communication within a career counseling center staffed by Anglos and Puerto Ricans at all levels of the organi...
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| Language: | ENG |
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ScholarWorks@UMass Amherst
2001
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| Online Access: | https://scholarworks.umass.edu/dissertations/AAI3012151 |