The extended nature of conflict: The varying impact of instrumental and affective satisfaction during conflict on working and postconflict relationship quality
Mainstream orientations to conflict management neglect to account for the long-term impact of emotional satisfaction during interpersonal interactions. Thus, this paper proposes a new approach to conflict management, the “Multi-Dimensional Orientation” (MDO), which builds upon prior notions of confl...
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| Language: | ENG |
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ScholarWorks@UMass Amherst
1999
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| Online Access: | https://scholarworks.umass.edu/dissertations/AAI9932345 |