The relationship between union service delivery, motivation and job satisfaction amongst unionised workers in a media organisation in the Western Cape.
<p>The purpose of this research is to determine employee satisfaction towards union service delivery and the effect it might have on their motivation. For the purposes of the research, the term customer applies to all union members being serviced by the union and enjoying benefits of negotiati...
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| Format: | Others |
| Language: | English |
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2008
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| Online Access: | http://etd.uwc.ac.za/index.php?module=etd&action=viewtitle&id=gen8Srv25Nme4_2278_1260522608 |